Toyota Genchi genbutsu

Genchi genbutsu is a Toyota practice of understanding a condition by confirming information or data through personal observation at the source. A decision maker goes to the shop floor to observe the process and interact with workers to confirm data and understand the situation, rather than relying only on computer data or information from others.

Source checked2/2 values · 2026-10-25Methodology

Specification

1 source

Kind	methodology
Origin	Toyota

Study notes

The Japanese term translates directly as "actual place and actual thing".
The practice applies to executives as well as managers.
The document cross-references Gemba; no matching reference id is available.